Customs clearance is crucial for any international move. Incorrectly packed boxes can cause serious delays and additional costs.
Planes International Move Teams are specially trained on packing requirements. Our goal is to minimize potential delays and deliver a worry-free international moving experience.
We take care of it all. Our trained professionals will carefully pack all your belongings to avoid customs delays.Free Quote
Worried about high-value items? We handle expensive or fragile items with care so you can feel confident that they will be transported safely.Free Quote
“Excellent throughout - the survey, the flexibility on different cost options, the ability to meet my timing, the help on the paperwork and regulations (so helpful!), the quality of the move crew, etc”
“All aspects of the move have been carried out with the utmost care to detail. The people and the process have been top notch”
"The movers were very professional both receiving and delivering. They appeared to care about how things were packed and unpacked. I would definitely recommend the company to other coworkers”
most professional, personable and polite crew
"I just wanted to let you know everything went extremely well. My husband and I have done many moves (my mother, none), and this crew was, by far, the most professional, personable and polite crew I have ever encountered. And thank YOU for all you did to make my mom’s move so smooth!"
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Because international household goods moves go through additional customs checks at origin and destination, we recommend that you do not do your own packing. Any shipment marked as “Pack by Owner (PBO)”, will have an increased likelihood of being flagged by customs authorities for additional inspections. This often results in port delays and additional costs to you. When Planes Global Moving Services performs your move, we inspect pre-packed boxes and pack your remaining items, reducing the possibility of additional inspections and cost. In addition, by professionally packing your belongings, we can then offer you full protection transit coverage for the duration of your move, giving you complete peace of mind.
We recommend transit coverage to give you complete protection while your goods are en route. Containers and lift vans travel a great distance to your new home, and this coverage will protect your belongings while they are in transit. The pricing of coverage varies, dependent upon the value of your goods. We will discuss options with you during your consultation and in your written estimate.
All of our team members – from our move consultants to our crews – are trained specifically for your international relocation. We have decades of experience coordinating shipments all over the globe, and with our network of partnerships with other FAIM movers, you’ll get the same level of high-quality service at both your origin and destination countries. We know that moving overseas is personal and can be stressful. Planes is committed to personal service and minimal disruption to you and your family so that you can focus on what’s important.
Port fees typically arise at destination. These fees are issued by the local port of arrival to cover the offloading of your shipment from the vessel/airplane and handover to us before customs clearing and delivery. Be sure to ask all companies you are considering what those fees are, and if they are included in the quote you are given. Make sure this information is in writing!
Yes, but how much protection you have and its cost to you depend upon the “valuation” option you choose – Basic Protection/ Released Value Liability (60 cents per pound per article, 30 cents per pound per article in Illinois), or Full-Value Protection based on the dollar amount you declare. Ensure that you accurately value your belongings so that you are covered appropriately. We also recommend that you speak with your insurance agent about your Home Owner’s Policy to see if you have any coverage for your belongings during a move.
Basic coverage, which is provided at no additional charge means that our maximum liability for loss or damage to any article in your shipment is 60/30 cents multiplied by the weight of the article. What does that mean? If you have a 50” flat screen TV that weighs 25 lbs. you will receive $15.15 to cover the damage. Our crews do everything they can to prevent damage to your belongings but in the rare instances where items incur damage, it is important to understand the type of coverage you have. Valuation does work a little differently if you have a local vs. a long distance move. So, if you have any additional questions, be sure to ask one of our moving experts.